Your privacy is important to us. Learn how we collect, use, and protect your information.
Last updated: October 3, 2026
Introduction
Bliss Tours ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our vehicle booking services, website, and mobile applications.
Information We Collect
Personal Information
Name, email address, and phone number
Billing and payment information
Booking preferences and travel history
Driver's license and identification documents (when required)
Usage Information
Website and app usage patterns
Device information and IP address
Location data (with your permission)
Cookies and similar tracking technologies
Communication Data
Customer service interactions
Feedback and reviews
Marketing preferences
How We Use Your Information
Service Delivery
• Process bookings and payments
• Coordinate vehicle assignments
• Provide customer support
• Send booking confirmations
Communication
• Send important updates
• Provide customer service
• Share promotional offers
• Request feedback
Improvement
• Analyze usage patterns
• Improve our services
• Develop new features
• Personalize experience
Legal Compliance
• Comply with regulations
• Prevent fraud
• Enforce terms of service
• Protect rights and safety
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
With trusted third-party service providers who assist us in operating our business (payment processors, vehicle maintenance, customer support).
Legal Requirements
When required by law, court order, or to protect our rights, property, or safety.
Business Transfers
In connection with a merger, acquisition, or sale of assets (with notice to users).
Consent
With your explicit consent for any other purpose not listed here.
Data Security
We Protect Your Data
Technical Safeguards
• SSL encryption for data transmission
• Secure data storage and backup
• Regular security audits
• Access controls and monitoring
Operational Safeguards
• Employee training on data protection
• Limited access to personal information
• Incident response procedures
• Regular policy updates
Your Rights
You have the following rights regarding your personal information:
Access & Portability
Request a copy of your personal data in a portable format.
Correction
Update or correct inaccurate personal information.
Deletion
Request deletion of your personal data (subject to legal requirements).
Opt-out
Unsubscribe from marketing communications at any time.
Cookies and Tracking
We use cookies and similar technologies to enhance your experience:
Essential CookiesRequired for basic website functionality
Analytics CookiesHelp us understand how you use our site
Preference CookiesRemember your settings and preferences
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email
Blisstours.inc@gmail.com
Phone
+91 94864 31812
Data Protection Officer
Bliss Tours Data Protection Team Email: Blisstours.inc@gmail.com
Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.